RC Fashion Square - Return Policy
Refund Policy:
At RC Fashion Square, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help. Our refund policy is designed to be fair and transparent, providing you with peace of mind when shopping with us. Please review the following guidelines:
- Eligibility for Refunds:
To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging. Certain items may not be eligible for refunds, such as perishable goods, personalized items, or items marked as sale.
- Time Frame:
You have 7 days from the date of purchase to request a refund. After 7 days, unfortunately, we cannot offer you a refund or exchange.
- Proof of Purchase:
To complete your refund, we require a receipt or proof of purchase. Please retain your receipt as proof of purchase.
- Refund Process:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.
- Shipping Costs:
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Exchanges:
We only replace items if they are defective or damaged upon receipt. If you need to exchange it for the same item, please contact us to arrange for a replacement.
- Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly.
By making a purchase from RC Fashion Square, you agree to adhere to the terms of this refund policy. If you have any questions or concerns about our policy, please don't hesitate to contact us on our email rcfashionsquare@gmail.com. We're here to help!