Return Policy

Thank you for choosing Smart Spark. To ensure clarity and transparency in our business transactions, please review our return policy carefully:

1. Non-Refundable Purchases:

• All purchases made from Smart Spark are considered final and non-refundable. Once an order is placed and payment is processed, it cannot be canceled, returned, or refunded.

2. Damaged or Defective Items:

• In the rare event that you receive a damaged or defective item, please contact our customer service team immediately at smartsparkfj@gmail.com or call on +679 8301212
• We will work with you to address the issue and provide a suitable resolution, which may include repair, replacement.

3. Exceptions:

• Certain circumstances, such as errors on our part or product defects covered by warranty, may warrant exceptions to this policy. In such cases, we will handle returns or exchanges according to the terms outlined in the warranty agreement or applicable laws.

4. Unauthorized Returns:

• Returns made without prior authorization from Smart Spark will not be accepted.
• Customers are responsible for ensuring the accuracy of their orders before finalizing the purchase.

5. Customer Satisfaction:

• Your satisfaction is important to us, and we strive to provide high-quality products and exceptional service.
• If you have any questions or concerns regarding your purchase, please don't hesitate to contact us. Our dedicated team is here to assist you and address any issues promptly.

6. Modification of Policy:

• Smart Spark reserves the right to modify or update this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Thank you for choosing Smart Spark. We appreciate your understanding and support. If you have any further inquiries or require assistance, please reach out to us, and we'll be happy to assist you.

Last updated: 09/04/2024

SMART SPARK